Information
We take pride in our adaptability and commitment to excellence. Discover how we can support your success.
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
1. What types of cleaning services do you offer?
We provide a range of services including residential cleaning (one-time or recurring), B&B cleaning, office and commercial cleaning, after-event cleanup, move-in/move-out cleaning, post-renovation cleaning, and disinfection services.
2. How do I book a cleaning service?
Booking is simple! You can contact us via phone, email, or direct message through our social media pages. Let us know your preferred service, date, and time, and we’ll confirm your appointment quickly.
3. Do I need to be home during the cleaning?
No, it's not required. Many of our clients provide access and return to a freshly cleaned space. However, you're welcome to be home if you prefer.
4. Do you bring your own cleaning supplies?
Yes, our team comes fully equipped with all necessary cleaning products and tools. If you prefer we use your supplies, just let us know in advance.
5. How long does a typical cleaning take?
The time depends on the size of the space and the type of service. For example, a standard apartment cleaning may take 2–3 hours, while a full post-renovation cleaning may take longer.
6. Can I schedule recurring cleanings?
Absolutely! We offer flexible scheduling for weekly, biweekly, or monthly cleanings based on your needs.
7. What if I need to cancel or reschedule?
We understand plans can change. Just contact us at least 24 hours in advance to cancel or reschedule your appointment without any penalty.
8. Are your cleaners trained and trustworthy?
Yes, all team members are trained, reliable, and carefully selected to ensure professional service and customer satisfaction.
9. What areas do you serve?
We currently operate without location-specific limits. For availability in your area, feel free to contact us directly.
10. How do I pay for the service?
e accept various payment methods including cash, bank transfer, and mobile payment. Payment details are provided upon booking confirmation.
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